Assessor Resource

ICTTEN815
Manage project requirements and process implementations

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to analyse forecast data, develop specifications and resource requirements, and plan implementation of the process solution for products and services.

It applies to individuals with excellent planning and organising skills, working as network engineering staff or senior technical officers within project management roles, who have authority to direct activities of implementation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage forecast service demand requirements

1.1 Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools

1.2 Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate

2. Manage network development growth requirements

2.1 Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow

2.2 Assess overall planning parameters, including approved business plan prior to commencing the planning process

2.3 Critically analyse gathered information and produce a project plan with specifications to meet network growth

3. Manage project resource requirements

3.1 Assess resource requirements to manage the project from the scoping phase through to project completion

3.2 Critically analyse outcomes of the project deliverables to determine effectiveness of the project process

4. Develop process solutions

4.1 Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data

4.2 Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure

4.3 Produce a test management schedule for the testing process of the product solution

4.4 Develop solution specifications using industry process according to design requirements

4.5 Develop software and hardware resource profiling and select a suitable vendor for negotiations

4.6 Complete configuration management and provide complex input design requirements

5. Critically analyse test results for process solutions

5.1 Use design document and integration document software to replicate issues exhibited in test environment

5.2 Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests

5.3 Critically analyse test reports to evaluate compatibility and security issues in a test environment

5.4 Resolve complex issues in interface to isolate defects

6. Manage process implementation

6.1 Plan and prepare evidence for customer acceptance and certification

6.2 Plan and manage transition to operation activities required for transition to operation of integrated IP solution

6.3 Prepare an installation failures procedure to make changes while maintaining service levels

6.4 Manage the change implementation plan to maintain system stability

Evidence of ability to:

manage forecast service demand requirements

manage network development growth requirements

manage project resource requirements

develop process solutions following critical analysis of test results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

evaluate principles of managing change and implications for managing a project

summarise customer applications and usage levels

outline forecasting tools and techniques, and specify data that contributes to forecasting

explore various industry processes that impact project management strategy

outline integration of new solutions

explain market intelligence and its value to forecasting and project assessment

explore various types of data used to evaluate demand

summarise performance evaluation

provide a detailed summary of planning procedures

describe the limitations of compatibility on the integration of telecommunications solutions

evaluate products and services embedded in a project

define project management and evaluate a project management plan

explain test management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

forecast data and tools involved in planning

a range of software and hardware currently used in industry

relevant regulations and specifications that impact forecasting activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage forecast service demand requirements

1.1 Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools

1.2 Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate

2. Manage network development growth requirements

2.1 Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow

2.2 Assess overall planning parameters, including approved business plan prior to commencing the planning process

2.3 Critically analyse gathered information and produce a project plan with specifications to meet network growth

3. Manage project resource requirements

3.1 Assess resource requirements to manage the project from the scoping phase through to project completion

3.2 Critically analyse outcomes of the project deliverables to determine effectiveness of the project process

4. Develop process solutions

4.1 Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data

4.2 Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure

4.3 Produce a test management schedule for the testing process of the product solution

4.4 Develop solution specifications using industry process according to design requirements

4.5 Develop software and hardware resource profiling and select a suitable vendor for negotiations

4.6 Complete configuration management and provide complex input design requirements

5. Critically analyse test results for process solutions

5.1 Use design document and integration document software to replicate issues exhibited in test environment

5.2 Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests

5.3 Critically analyse test reports to evaluate compatibility and security issues in a test environment

5.4 Resolve complex issues in interface to isolate defects

6. Manage process implementation

6.1 Plan and prepare evidence for customer acceptance and certification

6.2 Plan and manage transition to operation activities required for transition to operation of integrated IP solution

6.3 Prepare an installation failures procedure to make changes while maintaining service levels

6.4 Manage the change implementation plan to maintain system stability

Evidence of ability to:

manage forecast service demand requirements

manage network development growth requirements

manage project resource requirements

develop process solutions following critical analysis of test results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

evaluate principles of managing change and implications for managing a project

summarise customer applications and usage levels

outline forecasting tools and techniques, and specify data that contributes to forecasting

explore various industry processes that impact project management strategy

outline integration of new solutions

explain market intelligence and its value to forecasting and project assessment

explore various types of data used to evaluate demand

summarise performance evaluation

provide a detailed summary of planning procedures

describe the limitations of compatibility on the integration of telecommunications solutions

evaluate products and services embedded in a project

define project management and evaluate a project management plan

explain test management.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

forecast data and tools involved in planning

a range of software and hardware currently used in industry

relevant regulations and specifications that impact forecasting activities.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools 
Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate 
Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow 
Assess overall planning parameters, including approved business plan prior to commencing the planning process 
Critically analyse gathered information and produce a project plan with specifications to meet network growth 
Assess resource requirements to manage the project from the scoping phase through to project completion 
Critically analyse outcomes of the project deliverables to determine effectiveness of the project process 
Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data 
Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure 
Produce a test management schedule for the testing process of the product solution 
Develop solution specifications using industry process according to design requirements 
Develop software and hardware resource profiling and select a suitable vendor for negotiations 
Complete configuration management and provide complex input design requirements 
Use design document and integration document software to replicate issues exhibited in test environment 
Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests 
Critically analyse test reports to evaluate compatibility and security issues in a test environment 
Resolve complex issues in interface to isolate defects 
Plan and prepare evidence for customer acceptance and certification 
Plan and manage transition to operation activities required for transition to operation of integrated IP solution 
Prepare an installation failures procedure to make changes while maintaining service levels 
Manage the change implementation plan to maintain system stability 

Forms

Assessment Cover Sheet

ICTTEN815 - Manage project requirements and process implementations
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Assessment Record Sheet

ICTTEN815 - Manage project requirements and process implementations

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